Terms & Conditions
By accessing and using this website and its associated services, you acknowledge and agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into binding agreements under applicable law.
2. Account Security
You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account shall be deemed to be authorized by you, and you accept full responsibility for all such actions.
3. Permitted Use of Services
Our services are to be used exclusively for lawful trading and investment activities, in full compliance with the regulations of the Securities and Exchange Board of India (SEBI) and other applicable stock exchange rules.
4. Intellectual Property
All content on this website—including but not limited to text, graphics, logos, trademarks, and proprietary software—is the property of the Company or its licensors. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited without prior written consent.
5. Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, or consequential losses or damages resulting from your use of this platform. This includes, but is not limited to, losses caused by market fluctuations, technical issues, or service disruptions.
6. Suspension or Termination of Access
The Company reserves the right to suspend or permanently terminate access to its services under the following circumstances:
-
Suspected fraudulent or suspicious activity
-
Violation of these Terms and Conditions
-
Legal or regulatory directives requiring such action
Refund & Cancellation Policy
7. Account Opening
Fees related to KYC processing and account setup, once a trading or demat account is verified and activated, are non-refundable.
8. Service Fees
Subscription or advisory service fees are non-refundable once services have commenced or digital content has been accessed.
Requests for partial refunds must be made within seven (7) calendar days of the payment date. Refunds will only be considered if the service has not yet been initiated or utilized.
9. Brokerage and Transaction Charges
All transaction-related charges, including brokerage, government levies, and regulatory fees, are strictly non-refundable.
10. Cancellation of Paid Services
Requests to cancel any paid or value-added service must be submitted in writing to info@stockpi.in prior to the service start date.
Cancellations will not be accepted once the service has begun, unless it is conclusively determined that the issue was due to a Company error.
11. Refund Processing Timelines
Where applicable, approved refunds will be processed within 7 to 10 business days and credited to the original mode of payment.
12. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.