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Terms & Conditions

By accessing and using this website and its associated services, you acknowledge and agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding agreements under applicable law.

2. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account shall be deemed to be authorized by you, and you accept full responsibility for all such actions.

3. Permitted Use of Services

Our services are to be used exclusively for lawful trading and investment activities, in full compliance with the regulations of the Securities and Exchange Board of India (SEBI) and other applicable stock exchange rules.

4. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, trademarks, and proprietary software—is the property of the Company or its licensors. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited without prior written consent.

5. Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, or consequential losses or damages resulting from your use of this platform. This includes, but is not limited to, losses caused by market fluctuations, technical issues, or service disruptions.

6. Suspension or Termination of Access

The Company reserves the right to suspend or permanently terminate access to its services under the following circumstances:

  • Suspected fraudulent or suspicious activity

  • Violation of these Terms and Conditions

  • Legal or regulatory directives requiring such action

Refund & Cancellation Policy

7. Account Opening

Fees related to KYC processing and account setup, once a trading or demat account is verified and activated, are non-refundable.

8. Service Fees

Subscription or advisory service fees are non-refundable once services have commenced or digital content has been accessed.

Requests for partial refunds must be made within seven (7) calendar days of the payment date. Refunds will only be considered if the service has not yet been initiated or utilized.

9. Brokerage and Transaction Charges

All transaction-related charges, including brokerage, government levies, and regulatory fees, are strictly non-refundable.

10. Cancellation of Paid Services

Requests to cancel any paid or value-added service must be submitted in writing to info@stockpi.in prior to the service start date.

Cancellations will not be accepted once the service has begun, unless it is conclusively determined that the issue was due to a Company error.

11. Refund Processing Timelines

Where applicable, approved refunds will be processed within 7 to 10 business days and credited to the original mode of payment.

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India.

Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

Attention Investors

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries forrefund as the money remains in investors account.

Prevent Unauthorized Transactions in your demat account --> Update your mobile number with your depository participant. Receive alerts on your registered mobile for all debit and other important transactions in your demat account directly from NSDL on the same day........ issued in the interest of investors.

KYC is a one-time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | (As instructed by SEBI, We hereby declare that we do engage in proprietary trading in all segment across the exchange.)

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f September 01, 2020.

Effective communication & Speedy redressal of the grievances a. Register on SCORES portal b. Mandatory details for filing complaints on SCORES:i. Name, PAN, Address, Mobile Number, Email ID c. Benefits:i. Effective Communication ii. Speedy redressal of the grievances link: https://scores.sebi.gov.in/

E-Voting Links: NSDL | CDSL

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